Return goods

Purchased goods can be returned or exchanged within 14 days after purchase. At the same time, it must be kept presentation of goods, equipment, protective elements (seals and labels), packaging, as well as a check or other payment document issued by the courier. Return is not possible if the product has signs of use, changes, replacement of goods and, moreover, damage to goods

• If you are returning an item because you changed your mind about buying it, return shipping services you pay in full.
• In case of marriage, the product is returned to the store, and you get a similar one of good quality without additional payment.
• In case of damage to the goods, or incomplete order, you must refuse to receive the goods and its payment, as well as draw up an act - a claim to the carrier, and provide us with a copy, after which we will send You have a new product. In the event that such a situation has occurred with your parcel, be sure to inform us about incident by phone
  +38(096)6990-40-50
• If hidden defects are discovered after the start of operation, please contact us by phone 38(050)507-83-00. We will perform an examination, on the basis of which a decision will be made on further actions - repair, replacement or refund.

Refunds are made within 3 banking days from the date of cancellation of the order, or within 3 banking days from our receipt of the item in the event of a return, but usually much faster